Mr Healey heard how insurers have loss adjustors on the ground in flood-hit communities proactively contacting customers and how most companies are operating 24-hour emergency hotlines.
To date insurers have received around 2,000 claims relating to last weekend's floods - covering homes, businesses and vehicles.
Following experiences of dealing with 180,000 claims after last summer's floods many companies are also ensuring customers have information that gives them a clear picture of the timescale for resolving claims and making repairs to homes or replacing property.
Floods Recovery Minister John Healey said:
"Earlier this week I visited Morpeth to see for myself the damage caused by the floods and the challenges the community faces getting back on its feet. As Floods Recovery Minister my priority is to ensure everything possible is being done to support the local recovery operation and to get people back home. That is why yesterday I met insurance industry chiefs to hear how they are responding to these events.
"I heard how insurers are on top of the situation and pulling out all the stops to help their customers. In particular, I welcome the additional information that is available on the ABI's website for customers, the 24-hour emergency hotlines that many insurers have set up to process claims quicker, and that companies are proactively contacting policyholders in the affected areas to see how they can help.
"Clearly this is a very difficult time for people whose properties have been flooded - particularly those who are living in temporary accommodation. Unfortunately it does take time for properties to dry out before repairs can be made and people can move back home. I know from meeting families affected by last summer's floods that simply being clear about what is happening and when they will be back home can make a world of difference. So I welcome the commitment by insurers over the coming weeks and months to provide regular updates to customers and information that sets out a clear timescale for their return home."
Nick Starling, the ABI's Director of General Insurance and Health, said:
"Insurers wasted no time in contacting those customers hit, to help them recover and, where necessary, arrange temporary accommodation. Insurers expect these flood events, and are keeping their customers fully informed on the progress of their claim".
