Jonathan is leaving his current position as Strategic Director for Enforcement at the Border and Immigration Agency to join GOEM, and is looking forward to the new challenge: "Meeting and working with a new group of people, both in the Government Office and externally, is very exciting, as is getting stuck in to working with key delivery agents.
"I think there is no task more important in government than ensuring the delivery of services to customers. Being at the heart of that delivery chain, working with central departments and local stakeholders to turn strategy into delivery, is a really exciting prospect."
Prior to joining the Border and Immigration Agency, Jonathan worked for 22 years within the Department for Work and Pensions or its predecessors, ending up as the Jobcentre Plus Contact Centre Programme Director. From December 2003 to April 2007 Jonathan was on the Board of the Legal Systems Commission (LSC).
Jonathan has an abiding interest in the difference which good leadership can make to people, and is passionate about the need for excellent customer service in the public sector.
"I've had a great and really enjoyable career since starting as temporary clerical assistant in Derby Industrial Jobcentre all those years ago, and to now have the opportunity to contribute through a really big job in the region is a terrific next stage.
"I hope that we will quickly form a team both internally and externally to deliver really powerfully for people in the region, and through that raise both the profile and the expectations of the East Midlands and its inhabitants. My aspiration is that at the end of my first year I will look back with pleasure at what has been achieved, but with great anticipation of achieving still more in the second year."
Brian Hackland will continue in his current role as interim regional director in GO East Midlands until Jonathan's arrival in April.
